Privacy Policy

Effective Date: 16 May 2024

1. Introduction

Welcome to Cultivista ('we,' 'our,' 'us'). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://cultivista.eu (the 'Site') and use our services (collectively, the 'Services').

2. Information We Collect

We collect various types of information in connection with the Services, including:

2.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

2.2. Non-Personal Information

  • Browser type
  • Operating system
  • Referring website
  • Pages you viewed on our Site
  • Time spent on pages

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

3. How We Use Your Information

We use your information for various purposes, including:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it

4. Legal Basis for Processing Personal Data

We process your personal data on the following legal bases:

  • Your consent
  • The performance of a contract with you
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving our Services)

5. Sharing Your Information

We may share your information with:

  • Service providers to monitor and analyze the use of our Services
  • Payment processors to facilitate transactions
  • Legal authorities if required by law or to protect our rights
  • Affiliates, in which case we will require those affiliates to honor this Privacy Policy

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details below.

9. Children's Privacy

Our Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

12. Complaints

If you believe that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.